Version 1.0 | Effective Date: [DATE OF RELEASE]
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING TRADEINDEEPTHPRO.
By clicking "Accept & Continue," creating an account, or using any part of TradeInDepthPro, you agree to be bound by these Terms. If you do not agree, do not use the software. This Agreement constitutes a binding legal contract between you ("User") and [OWNER LEGAL NAME / PROPRIETORSHIP NAME] ("TradeInDepthPro," "we," "our").
TradeInDepthPro is a desktop software application for market microstructure analysis and order flow visualisation. It provides:
TradeInDepthPro does NOT provide:
TradeInDepthPro is not registered with the Securities and Exchange Board of India (SEBI) as an Investment Adviser, Research Analyst, Stock Broker, Depository Participant, or in any other regulated capacity. The product does not require any such registration because it does not perform any regulated activity. You should not use this product as a substitute for qualified financial or investment advice.
Subject to your compliance with these Terms and payment of applicable subscription fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable license to install and use TradeInDepthPro on the number of devices permitted by your subscription plan ("Device Limit"), solely for your own personal, non-commercial order flow analysis and market observation.
Your license is personal to you. You may not use TradeInDepthPro on behalf of, or to provide services to, any third party without our explicit written consent. Sharing your account credentials, license key, or installed software with others is a breach of this Agreement.
The TradeInDepthPro Plugin SDK (connector_sdk.py) is licensed to you for the purpose of building broker connectors that feed market data into your own installation of TradeInDepthPro. You may not use the SDK to build products that compete with TradeInDepthPro or to connect TradeInDepthPro to data sources for redistribution to others.
You may not distribute, sell, sublicense, rent, lease, or otherwise transfer TradeInDepthPro or any portion of it to any other person.
You are solely responsible for all trading decisions you make. TradeInDepthPro provides analysis tools — the decision to buy, sell, or hold any security, and the execution of any trade, is entirely yours. We have no involvement in and no liability for any trade you execute.
When you connect TradeInDepthPro to your broker account via a connector plugin, your use of your broker's API is governed by your contract with your broker, your broker's API terms of service, and all applicable exchange data policies (NSE, BSE, etc.). You are responsible for ensuring your broker API usage complies with your broker's requirements. TradeInDepthPro is not a party to your agreement with your broker.
Your broker API credentials (API keys, access tokens, passwords) are entered by you and used exclusively on your local machine. TradeInDepthPro's servers do not receive, store, or transmit your broker credentials. You are responsible for the security of your broker credentials.
You are responsible for ensuring that your use of TradeInDepthPro complies with all laws and regulations applicable in your jurisdiction, including securities laws, trading regulations, and any applicable licensing requirements. TradeInDepthPro is designed for use in India. If you access it from another jurisdiction, you are responsible for local compliance.
Market data displayed in TradeInDepthPro is sourced from your broker's API feed. You are responsible for verifying the accuracy of any data before making decisions based on it. Latency, outages, and data errors from your broker's feed are outside our control and your sole responsibility to account for.
TradeInDepthPro is intended for use by individuals who understand financial markets and order flow concepts. It is not designed for use by inexperienced investors who may misinterpret order flow metrics as investment recommendations. If you are not familiar with order flow analysis, we recommend seeking qualified financial education before using this product in your trading practice.
We are responsible for delivering the software functionality described in the product documentation. If the software fails to function as documented due to a defect on our part, we will endeavour to correct it in a reasonable time.
We endeavour to maintain reasonable uptime for our licensing and account servers (app.tradeindepthpro.com). Planned maintenance will be communicated where reasonably practicable. We do not guarantee uninterrupted availability.
To the maximum extent permitted by applicable law, we are NOT responsible for:
TradeInDepthPro is offered on subscription plans ("Plans") described on our website. Plan features, pricing, and duration are as published at the time of purchase. We reserve the right to change pricing with 30 days' prior notice for new subscriptions; existing subscriptions are not retroactively changed.
Payments are processed by Razorpay (Razorpay Software Private Limited, a NBFC-registered payment aggregator). By purchasing a Plan, you agree to provide accurate payment information and authorise the applicable charge. We do not store your payment card details — these are handled entirely by Razorpay in compliance with PCI-DSS standards.
Subscription fees are subject to Goods and Services Tax (GST) at the applicable rate (currently 18% under SAC 998314). GST will be added to the displayed price at checkout. A GST invoice will be provided upon request.
7-day refund window. If you are not satisfied with your subscription, you may request a full refund within 7 days of purchase by contacting [SUPPORT EMAIL]. Refund requests received after 7 days will not be processed. Refunds will be processed to your original payment method within 10 business days. This policy does not affect your statutory rights under the Consumer Protection Act, 2019.
You may cancel your subscription at any time via Dashboard → Subscription → Cancel. Cancellation takes effect at the end of the current billing period. You will retain access until the expiry date. No partial-period refunds are provided unless required by law.
Subscriptions do not auto-renew automatically unless you explicitly enable auto-renewal in Dashboard. You will receive a reminder email before any renewal.
New accounts receive a 7-day free trial. No payment information is required for the trial. At the end of the trial, access reverts to a free plan with limited features. The trial is available once per user — creating multiple accounts to obtain additional trial periods is a breach of this Agreement.
When building or using broker connector plugins, you agree to:
TradeInDepthPro, including all software, source code, algorithms, FlowInsight methodology, user interface designs, and documentation, is our proprietary intellectual property. Nothing in this Agreement transfers any ownership to you.
Your broker API credentials, your trading data, and your account information are your property. We make no claim over them.
Broker connector plugins you write using the Plugin SDK are your property. However, by using the SDK, you represent that your connector does not infringe any third party's intellectual property rights.
To use TradeInDepthPro, you provide: email address, name, phone number, and address (for paid plans). We store this on our secure servers for the purpose of account management, licensing, and communication. See our Privacy Policy at /privacy.html for full details.
Market depth logs generated during your use of TradeInDepthPro are stored encrypted on your local machine. These logs are NOT uploaded to our servers. We do not have access to your market data logs.
Your broker API credentials are entered by you and used exclusively on your local machine via the plugin architecture. We do not receive, store, or have access to your broker credentials at any time. This is a fundamental architectural constraint, not a policy choice.
We do not sell your personal data to third parties. We do not share your data with advertisers. The product is subscription-funded — not data-funded.
Account data is retained while your account is active and for a reasonable period thereafter for legal compliance purposes. You may request deletion of your account and data by contacting [SUPPORT EMAIL].
TRADEINDEEPTHPRO AND ITS OWNER SHALL NOT BE LIABLE FOR ANY LOSS OF PROFITS, TRADING LOSSES, CONSEQUENTIAL DAMAGES, INDIRECT DAMAGES, INCIDENTAL DAMAGES, SPECIAL DAMAGES, OR PUNITIVE DAMAGES ARISING FROM OR RELATING TO YOUR USE OF TRADEINDEEPTHPRO, REGARDLESS OF THE CAUSE OF ACTION AND EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING UNDER OR IN CONNECTION WITH THIS AGREEMENT SHALL NOT EXCEED THE TOTAL SUBSCRIPTION FEES YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM.
THE LIMITATIONS IN THIS SECTION ARE AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN YOU AND US. WE WOULD NOT HAVE ENTERED INTO THIS AGREEMENT WITHOUT THESE LIMITATIONS. THEY SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY.
Nothing in this Agreement limits our liability for: (a) fraud or fraudulent misrepresentation; (b) death or personal injury caused by our negligence; or (c) any other liability that cannot be excluded or limited by law.
Nothing in this Agreement is intended to affect your rights under the Consumer Protection Act, 2019 that cannot be contractually modified.
TRADEINDEEPTHPRO IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that: (a) the software will be error-free or uninterrupted; (b) market data displayed will be accurate, complete, or timely; (c) order flow analysis will correspond to actual market outcomes; (d) the software will meet your specific trading requirements.
We expressly disclaim any warranty or representation that using TradeInDepthPro will result in profitable trading, improved trading performance, or any particular financial outcome.
This Agreement begins when you accept it and continues until terminated.
You may terminate by cancelling your subscription and deleting the software. Termination does not entitle you to a refund except as provided in Section 5.4.
We may suspend or terminate your account immediately if: (a) you breach any provision of this Agreement; (b) we are required to do so by law; (c) you engage in fraudulent activity; (d) your use of the software poses a risk to our systems or other users.
Upon termination, your license to use TradeInDepthPro immediately ends. Sections 7, 9, 10, 12, 13, and 14 survive termination.
By accepting these Terms, you represent and acknowledge that:
TradeInDepthPro is not required to be registered with SEBI as an Investment Adviser or Research Analyst because it does not provide investment advice, research reports, or trading calls as defined under the relevant SEBI regulations. If you believe you require SEBI-registered investment advice, you should consult a SEBI-registered Investment Adviser or Research Analyst.
This Agreement is governed by the laws of India. The courts of Kolkata, West Bengal shall have exclusive jurisdiction over any dispute arising from this Agreement.
If you have a complaint or grievance regarding our services, please first contact our Grievance Officer as specified in our Grievance Policy (see Section 15 and legal.html). We will make reasonable efforts to resolve your complaint within the timeframes specified.
If you are a consumer under the Consumer Protection Act, 2019, you may also approach the appropriate Consumer Disputes Redressal Commission.
Before initiating any formal legal action, both parties agree to attempt good-faith informal resolution by notifying the other party in writing and allowing 30 days for resolution.
This Agreement, together with our Privacy Policy, constitutes the entire agreement between you and us regarding TradeInDepthPro and supersedes all prior agreements.
We may update these Terms by posting an updated version and bumping the TOS version in our systems. You will be notified and asked to accept the updated Terms on next app launch. Continued use after acceptance constitutes agreement.
If any provision of this Agreement is found unenforceable, the remaining provisions remain in full force and effect.
Failure to enforce any provision does not constitute a waiver of our right to enforce it in the future.
You may not assign this Agreement. We may assign it in connection with a merger, acquisition, or sale of assets, provided the assignee agrees to be bound by the same terms.
This Agreement does not create a partnership, joint venture, employment, or agency relationship between you and us.
If you have any complaints, concerns, or grievances regarding TradeInDepthPro — including regarding our services, data handling, or any issue with your account — please contact:
Grievance Officer: [OWNER NAME]
Organisation: [PROPRIETORSHIP / COMPANY NAME]
Email: grievance@tradeindepthpro.com
Address: [FULL ADDRESS — required for Consumer Protection Act compliance]
Contact hours: Monday to Friday, 10:00 AM to 6:00 PM IST
We will acknowledge receipt of your complaint within 48 hours (2 working days) of receiving it.
We aim to resolve all complaints within 15 working days of acknowledgement. For complex matters, we may extend this to 30 working days with written notice to you.
If you are not satisfied with our resolution, you may escalate to the Consumer Disputes Redressal Commission in your district.
TradeInDepthPro
[PROPRIETORSHIP / COMPANY NAME]
[FULL REGISTERED ADDRESS]
Email: support@tradeindepthpro.com
Website: https://tradeindepthpro.com
GST Number: [GSTIN — to be added after GST registration]
By clicking "Accept & Continue," you confirm that you have read, understood, and agree to be bound by these Terms of Service and End User License Agreement, Version 1.0.